Join the team

Join the team

Vacancies


We are currently recruiting for:


  • Office Assistant


How to apply


We are an equal opportunity employer and value diversity at our organisation. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.


Please complete the application form below and send it to recruitment@communitree.co.uk by the closing date 29th April 11.59pm


Application pack


Shortlist and Interviews 

Applicants will be shortlisted on the application form (CVs will not be accepted) submitted against the above person specification.


The shortlisting panel will not have access to any of your personal information that identifies you. This means we can recruit based on your knowledge and skills, and not background, gender or ethnicity. This includes:


  • name/title
  • educational institutions
  • age
  • gender
  • email address
  • postal address
  • phone number
  • nationality/immigration status


Interviews will focus on the application form and the person specification. You will be assessed on your attitude, behaviour, knowledge, skills and experience.


Feedback will provided if you attend an interview.


Security

  • Successful candidates must pass an enhanced disclosure and barring security check
  • Successful candidates must meet the security requirements before they can be appointed

Office Assistant

Part time 20 hrs/wk


Salary

£20,475 - 23,400 (pro-rata)



Location

Various - including:

  • Primarily home-based
  • Tottington Head Office
  • Some travel to sites in Greater Manchester including Bury Grammar, Summerseat, Turton Tower and Dunham Massey



Benefits

  • Staff membership for fitness and wellbeing studio
  • Staff Holiday Club places
  • Additional annual leave day for celebrations
  • Flexible working
  • Staff wellbeing support
  • Staff exclusive discounts


Role Description

There is an exciting opportunity to join a growing team at CommuniTree Outdoor Education as an Office Assistant.

We are looking for someone with a minimum of 2 years’ experience of delivering excellent customer service and supporting office administration including HR, finance and development.


You will be joining an open, forward-thinking and hard-working team in which your ideas will be welcomed and you will get to work with passionate, knowledgeable individuals. You will have the opportunity to learn new skills, gain valuable experience and grow with us.


Key relationships – Internal

  • Reporting to the Director/Marketing Manager
  • SENCo Coordinator
  • Forest School Leaders
  • Forest School Assistants


Key relationships – External

  • Teachers/school staff
  • Parents
  • Site partners
  • Council partners
  • Community groups


Main Duties and Responsibilities

  • Proactively manage our mailboxes (inbound/outbound emails)
  • Respond to telephone enquiries and make outbound calls to leads
  • Record-keeping and file management on SharePoint
  • Maintain and update customer contact lists and customer management system
  • Maintain media library - photos and videos 
  • Process sensitive data adhering to GDPR
  • Provide support on HR-related tasks (e.g. publishing staff rotas)
  • Raising and following up invoices
  • Organising bookings, meetings and scheduling appointments via Outlook
  • Publish clubs/events on our online booking system   
  • Developing improved processes and workflow
  • Centre Administrator for our learning management systems
  • Attending and minute-taking at meetings 
  • Proofreading documents
  • Conducting marketing research
  • Providing ad-hoc on-site support as required


Responsibilities of all CommuniTree Staff

  • Maintain an awareness of own and others health and safety and comply with CommuniTree’s health and safety procedures
  • Adhere to CommuniTree Outdoor Education's values, policies and procedures
  • Comply with all relevant CommuniTree safeguarding policies
  • A commitment to safeguard and promote the welfare of children and young people
  • Attend staff training and meetings


Person Specification


Required


Your attitude and behaviour
  • Creative, adaptable and self-motivated with great energy
  • The ability to work well under pressure and work to deadlines
  • Ability to adapt quickly to changes, is flexible and uses initiative 
  • Brilliant teamwork and able to work effectively in a small team
  • Self-motivated and able to work independently and unsupervised
  • Commitment to own personal development and progression


Your knowledge
  • Microsoft products  - (Outlook, Excel, Word, Sharepoint, Forms)
  • GDPR
  • Excellent Customer Service


Your skills and experience
  • Minimum of 2 years working within a customer service/administration role
  • Strong verbal and visual communication with excellent writing skills
  • Track record of delivering excellent customer service
  • Experience of improving workflow systems
  • Experience of organising activities and events
  • Excellent planning, organisational and administrative skills 
  • Excellent attention to detail and observation skills
  • Excellent proof-reading skills and attention to detail


Desirable

Knowledge or experience with:


  • Xero
  • Moodle
  • Canva
  • Forest School
  • Outdoor Education
  • National Curriculum

About CommuniTree

Communitree Outdoor Education was established in 2013. For the last 9 years, we have delivered a range of forest school and outdoor education experiences at our sites at Bury Grammar, Summerseat, Turton Tower and Dunham Massey including:


  • forest school
  • holiday clubs
  • curriculum days
  • family days
  • birthday celebrations
  • training
Reconnecting people with nature
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